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Frequently asked questions |
1.How do you send your payment?
2.How to deal with backorders?
1.How do you send your payment?
If you simply click the button "Add to Cart", you can complete the payment yourself step by step.
1) Payments are highly recommended to send through Paypal. Some advantages when using Paypal over other payment methods are listed as follows:
a.Payment is traceable. You can trace the status of your payment in the future
b.It is quick and convenient to proceed the transaction.
c.It does not require you to disclose your credit card number online. You can transfer money directly from your bank account. Sellers cannot detect your credit card number/ gather your credit card information, which can limit the risk of unauthorized use.
d.It protects the right of Paypal Buyer with qualified items - up to $ 1,000 in a free coverage. Additional limited protection is offered through Paypal's Money Back Guarantee.
2) We also accept money order/ check. (Please note that items paid by money order/check will only be sent out after the check has been cashed, which usually takes about 7-10 business days.)** You MUST contact us before sending out your money order/check.
3) Cash payment and COD ( cash on delivery )are not available.
2.How to deal with backorders?
We reserve the possibility that some products may become out of stock during a short period of time. We will contact you immediately by email if this really happens. If you have confirmed that you are able to wait for the order, we will send the backorder to you when it is in stock . If not, we will issue a full refund at once. (It will take at least 2 weeks to process the refund if your order is paid by Money Order/Check)
**Please note that we reserve the rights to issue a full refund without any notice if we receive no response from you after 14 days.
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